Terms and Conditions
USE OF OUR WEBSITE BY YOU
Thank you for visiting the Brave Culture website. By accessing or purchasing goods and services through our website, you agree to be bound by these Terms and Conditions and Privacy Policy ("Terms"). The terms "we," "us," and "our" refer to Brave Culture.
While we strive to keep our website accurate and free from errors, occasional mistakes may occur. We do not accept responsibility for any loss you may incur as a result of relying on the accuracy, adequacy, completeness, or currency of the information on this website. If you have placed an order based on an error on our website, we are not obligated to fulfill the order and will notify you before processing it.
We do not guarantee uninterrupted or error-free access to this website. We will not be held responsible or liable for any loss of content or materials uploaded or transmitted through our website.
By accessing and using this website, you acknowledge that your use is subject to these Terms and all applicable laws. If you do not agree, please refrain from accessing and browsing this website or using any of our services.
ACCURACY OF PRODUCT DESCRIPTIONS
We strive to provide accurate and up-to-date information on this website. However, we cannot guarantee the accuracy, adequacy, completeness, or currency of the information provided. For example (but not limited to):
- Prices and colors of products may change, and all products are subject to availability.
- Variations to products may occur from time to time due to various reasons such as changes in seasonal range or product specifications.
- While we aim to represent products (including colors) accurately, the representation on your screen may differ from the actual product.
- Product descriptions are summaries only, and further information is available upon request.
- We may withdraw a product from sale for any reason, but it might still appear on our website for a period of time after its withdrawal.
- Information may be recorded incorrectly or omitted due to technical or human error.
If a product purchased from us is not as described, you may return it in unused condition. We make no guarantee that a product shown on our website will be available for purchase online or at specific stores.
COMBAT SPORT SAFETY
Our Brave Culture is designed to perform in Japan and has been tested accordingly. While we encourage you to enjoy combat activities, it is important to use the appropriate gear for your specific activity. All Combat sports activities carry risks that could result in serious injury or death. Please ensure that you use the correct gear and take responsibility for your own safety. The information on our website should not be relied upon as a substitute for proper training and instruction.
PRICING
All prices and delivery charges listed on our site are in Australian dollars (AUD) and include Australia GST if applicable. For international orders (outside Australia), products may be subject to import duties and taxes imposed when the delivery reaches its final destination. You will be responsible for paying these duties and taxes.
We reserve the right to change prices and delivery charges at any time for any reason. If there is a pricing mistake on our site, we are not obligated to honor the incorrect price and will contact you before processing your order. Online-only deals are available for a limited time, exclusively online, and while stocks, colors, and sizes last. Not all multibuys are available online.
SALE & PROMOTIONAL PRICING
Unless stated otherwise, all sale and promotional advertisements refer to the original price of Brave Culture branded products sold both in-store and online, while stocks last. The following items are excluded: products marked as Clearance, footwear, and all third-party or non-Brave Culture branded products. Select Brave Culture branded products may also be excluded from promotions. The availability of styles, sizes, and colors may
YOUR PRIVACY
At Brave Culture, we prioritize the security and confidentiality of your personal details. We highly value your trust and take extensive measures to protect your information. To learn more about how we handle your data, please refer to our Privacy Policy, which can be found here. By using our website and providing us with your information, you consent to the collection, storage, use, and disclosure of your personal information in accordance with our Privacy Policy.
PAYMENT SECURITY
Ensuring the security of your payment information is of utmost importance to us. We employ the latest security tools to safeguard your data. To process online orders, we utilize Braintree's secure Hosted Payment page solution. This solution enables real-time authorization of your cards in a SSL secure environment, providing you with a safe and swift online shopping experience. It's important to note that we do not store your credit card details.
PRODUCT REVIEW GUIDELINES
We appreciate your feedback on the products you've purchased. If you've made an online purchase, you may receive an email from us inviting you to review your recent purchase. When sharing your product review online, please ensure that it remains focused on the specific product. We kindly request that you refrain from discussing customer service issues, mentioning our competitors or product pricing, using profanities, or including any personally identifiable information (such as your full name). We moderate reviews in accordance with these guidelines and publish them on the respective product pages on our website. Starting from June 17, 2022, any reviews posted on our website may be used in Brave Culture's marketing materials, including but not limited to EDMs, digital marketing ads, and social media posts. By posting a review, you expressly permit us to use your review without further notice to you.
WARRANTY, RETURNS, AND OUR LIABILITY
We have complete confidence in the quality of our gear, which is why all Brave Culture products come with a comprehensive warranty against defects in materials and workmanship. You can find detailed information about our warranty here. In the event of a major fault with your purchase, you can request a full refund, a replacement, or a free repair. For minor faults, we may offer a repair, replacement, or refund. If you simply change your mind after purchasing a product, you are welcome to return it for a full refund, store credit, or an alternative product, subject to our terms and conditions. We are fully committed to fulfilling all our obligations under consumer laws, and your rights are protected by such laws.
To the extent permitted by law, any other conditions or warranties that would typically be implied into these Terms are excluded. While we employ up-to-date virus protection tools to ensure your device's safety when accessing our website, we cannot guarantee that our site, servers, or emails sent from Brave Culture are free from viruses or other harmful components.
Brave Culture will not be liable for any damages arising from the use of this site, including but not limited to direct, indirect, special, incidental, or consequential damages.
CANCELLATION OF AN ORDER
- Cancellation of an order by us
1.1 Before dispatching an accepted order, we reserve the right to cancel all or part of that order (including any orders we have accepted) without any liability to you if:
(a) the requested Products in that order are unavailable; or
(b) there is an error in the price or product description posted on the Site relating to the relevant Product in that order; or
(c) the order has been placed in breach of these terms and conditions.
1.2. If we cancel your order, we will make reasonable efforts to provide you with advance notice of the cancellation. If we cancel the order before the delivery date and you are not at fault or in breach of these Terms, we will
THIRD PARTY WEBSITES
At Brave Culture, we strive to provide a platform where diverse perspectives and ideas can flourish. Our website serves as a hub for engaging content, thought-provoking discussions, and insightful resources.Â
Please note that while we may refer to or provide links to third-party websites, we want to emphasize that we are not responsible for the accuracy or endorsement of any information that does not originate directly from us. Additionally, we cannot assume liability for any information, goods, or services found on or accessible through those third-party websites.
INTELLECTUAL PROPERTY RIGHTS
We take great pride in our intellectual property rights, including ownership of all content, products, and underlying materials displayed on our website. Any use of our trademarks or intellectual property, as well as information or materials from our website, is strictly prohibited without obtaining our prior written consent. Any other trademarks mentioned on our website are used with permission from their respective owners.
TERMINATION OR SUSPENSION
Our commitment to excellence extends to the continuous improvement of our website. Therefore, we reserve the right to modify the format and content, temporarily suspend or restrict access, or even suspend the operation of our website, either in part or in whole. Rest assured, these actions will not affect your existing rights or responsibilities under our terms and conditions.
APPLICATION OF LAW
We understand that circumstances beyond our control may occasionally hinder our ability to fulfill our obligations. In such cases, we will not be held liable or responsible for any failure or delay in performance caused by events outside of our reasonable control.
Each term outlined here is independently binding. If any term is found to be ineffective or non-binding, all other terms remain in full force and effect. Our failure to exercise or enforce any right granted to us under these terms, whether at law or in equity, does not constitute a waiver of those rights.
For any questions or inquiries regarding our range of services, your recent order, pricing, promotions, or for personalised advice and gear tips from our friendly staff, please don't hesitate to reach out to our dedicated customer service team. You can contact us using the following details:
Customer Service Enquiries:
- Phone (Australia):Â
For enquiries, please email:
hello@brave-culture.com
Please be aware that these contact details are subject to change, so we recommend visiting our website for the most up-to-date information.
We appreciate your visit to Brave Culture and look forward to providing you with an enriching experience.